If there is no current outage, it must be another issue.
If this is an issue with your Wi-Fi network, you’ll need to fix your internet connection before attempting to reconnect your Roku.
Only use this method if your HBO Max subscription was not purchased through Roku. This method will also clear your HBO Max cache.
Only use this method if your HBO Max subscription was not purchased through Roku. This method will also clear your HBO Max cache.
When the download is complete, sign into your HBO Max account and try to stream.
When the download is complete, sign into your HBO Max account and try to stream.
Turn off your VPN, then check the HBO Max app to stream.
Your Roku device will restart.
Your Roku device will restart.
Your Roku device will restart.
Go to the cog icon in the bottom left corner of the HBO Max app on your Roku. Scroll to the right and click Sign Out.
If you aren’t already logged in, enter your login information and click Sign In to do so now.
HBO Max will send a verification code to your account email address. It will have the subject line: Here’s Your One-Time Code.
A factory reset will clear all the data on your Roku device and restore it to its factory default configuration.
This will begin the factory reset process. Follow any on-screen directions to complete it. When the factory reset is complete, reinstall the HBO Max app and login to your account.
This will begin the factory reset process. Follow any on-screen directions to complete it. When the factory reset is complete, reinstall the HBO Max app and login to your account.
